Effective Date: August 22, 2026Seller / Data Controller:OÜ Rogue Stitch Design (Registry Code: 17300380, Estonia)Contact Email:design@roguestitch.com (asenda oma õige meiliga)
At Rogue Stitch Design, accessible from https://rogue-stitch-design.voog.com, accessible services and customer privacy are top priorities. This Privacy Policy document outlines the types of personal information that is collected and recorded by Rogue Stitch Design and how we use, store, and protect it.
1. INFORMATION WE COLLECT
When you visit or make a purchase from our Store, we collect certain information necessary to process your order, provide customer support, and improve your shopping experience.
Order Information: When you place an order, we collect your full name, billing address, shipping address, email address, and phone number.
Payment Data: Payment transactions are processed securely through our third-party payment processor, Stripe. We do not collect, store, or process your credit card numbers, CVV codes, or full financial details on our servers.
Technical & Usage Data: When you browse our Store, we automatically receive your computer’s Internet Protocol (IP) address, browser type, operating system, and general interactions with the store to help us improve site performance.
2. HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:
To process and fulfill your orders, including manufacturing, shipping, and delivery notifications.
To communicate with you regarding your order status or respond to customer service inquiries.
To screen orders for potential risk or fraud.
To comply with applicable tax, legal, and accounting regulations (e.g., retaining legal invoice records).
3. SHARING YOUR PERSONAL INFORMATION
We share your Personal Information only with trusted third-party service providers who assist us in operating our Store and fulfilling your orders:
Print-on-Demand Partners: To manufacture and ship your order, your shipping address, order details, and name are shared with our trusted local production partners (e.g., Gelato, Printify, or local Canadian/US printing partners).
Payment Processors: Transactions are handled securely via Stripe. You can read Stripe's privacy policy at https://stripe.com/privacy.
Hosting Services: Our website platform (Voog) processes basic browsing and system performance logs to maintain site stability.
We do not sell, rent, or trade your personal information to third parties for commercial or marketing purposes.
4. DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. However, basic billing and tax documents may be retained for longer periods as required by applicable tax legislation in Estonia.
5. YOUR RIGHTS (PIPEDA & GDPR)
Depending on your location (including Canada and the European Union), you have the right to:
Access the personal data we hold about you.
Request the correction or updating of inaccurate personal data.
Request the erasure of your personal data ("Right to be Forgotten"), subject to mandatory legal record-keeping obligations.
Opt out of direct marketing communications (if applicable).
To exercise any of these rights, please contact us via email at design@roguestitch.com.
6. COOKIES
Our site uses essential cookies to enable shopping cart functionality, secure checkout, and basic performance analytics. You can choose to disable cookies through your individual browser options, though some functionalities of the Store may be limited as a result.
7. CONTACT US
For more information about our privacy practices, or if you have any questions or complaints, please contact us at:
OÜ Rogue Stitch Design
Address:
Põdra tee 19, Uhti village, Kambja parish, Tartu county, 61712, Estonia